Refund Policy
TechGaming World Refund Policy:
Eligibility for Refunds:
- We offer refunds on products that meet the specified criteria outlined in this policy and are eligible for return.
- To qualify for a refund, customers must provide proof of purchase, such as an order number or receipt.
Timeframe for Refunds:
- We understand that occasionally products may not meet customer expectations. Therefore, we offer refunds within ten days from the date of purchase.
Conditions for Refunds:
- Products must be in their original condition, unused, and undamaged.
- All original packaging, accessories, and documentation must be included.
- Products should not exhibit any signs of wear or use that would hinder resale.
Refund Process:
- To initiate a refund, customers should contact our customer support team within the specified timeframe.
- Our team will guide customers through the return process and provide necessary instructions and shipping details.
- Once we receive the returned product and confirm its eligibility for a refund, we will process the refund within a reasonable timeframe.
Refund Methods:
- Refunds will be issued using the original payment method utilized for the purchase.
- In instances where the original payment method is unavailable, alternative refund methods may be offered.
Return Shipping Costs:
- Customers are responsible for covering shipping costs associated with returning the product unless the return is due to an error on our part.
- In cases of faulty or damaged products, customers should contact our customer support team for further assistance. We will provide a prepaid shipping label or arrange for the product to be picked up.
Non-Refundable Items:
- Certain items may not be eligible for a refund due to hygiene reasons or if explicitly stated as non-refundable at the time of purchase.
- Typically, digital products, gift cards, and downloadable software are non-refundable.
Please note that our refund policy is subject to change, and any updates or modifications will be communicated through our website or email.